5 Vital Pieces of Software for Small Businesses

Sanjay Darji

Sanjay Darji

Senior editor

Parul Saxena

Chief editor

Last updated: February 23, 2021

The world has moved into the digital age and while there are still a few traditionalists left here and there, the truth is that even they couldn’t function if digital technology was completely taken away from them. Technology is supposed to make our lives easier and that logic applies nowhere better than in the office. Right from using something as basic as a Microsoft Word document, to something as complicated as producing company statistics from a business analytics tool; the modern business is heavily dependent on software. If you are trying to figure out what the must have pieces of software which you will need for your new business to function as it should are, this list should prove to be useful.


Google Analytics has changed things forever with its free to use structure, which is as good as it gets when it comes to web traffic tracking of all sorts. Even if you use other premium services for matters more intricate, the bottom line is that every business that has an online presence absolutely needs an analytics tool to generate leads, track traffic data, determine their target audience and devise marketing strategies.

Cloud Service

Ever since the concept of cloud storage came in, file sharing and storage has become easier than it was ever thought possible. To create business documents that the entire staff has access to simultaneously, whether they are sitting at home or halfway across the world is priceless and an inseparable part of modern business. Besides, now you never lose anything, even in case of a hard drive crash.

Data Recovery

Speaking of hard drive crash, you may also have to invest in a reliable Raid 1 data recovery service to respond to exactly that. Convenient as cloud storage may be, it cannot help you in case of accidental data loss through deletion, formatting or a hard drive crash. Cloud storage can only help you when the data is uploaded, while data recovery systems help you when you have lost important data that you didn’t backup.


Every business has accounting software now and it is one of the most basic requirements of managing administration and finances accurately. It also helps if you can augment your accounting software with a payroll functionality to properly track employee timings and pay accordingly. As your business grows larger, you will realize just how important and vital it is to your finances. Here you can check more information about accounting software for small businesses.


Customer Relationship Management or CRM software provides a database for keeping track of all your customers. This is particularly helpful when your customer base begins to grow and you have multiple accounts with them. Additionally, it makes several employees working with one client a manageable affair instead of the jumbled mess that we were used to back in the day.

Depending on your business’s nature, you will need quite a few more applications to function properly, but these should be on your list of priorities. Remember that the key is to make your job less difficult and your business more productive, so any piece of software that helps you achieve these targets is fair game.

Sanjay Darji
Sanjay Darji is a Head of Digital Marketing at SoftwareSuggest. He has a strong knowledge of product marketing. In his last 5 year tenure at SoftwareSuggest, he has used various digital marketing strategies to build the brand globally. In his free time, he enjoys reading, spending time with friends and family. You can follow him on LinkedIn.

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