How Global Brands Are Elevating Customer Experience With Conversational AI

Companies across the globe are adopting AI-enabled technologies to provide a holistic customer experience. Conversational AI tools are the latest buzzwords that can revolutionize the way organizations interact with their customer base. Some implications of adopting conversational AI tools include:

• Personalized attention to customers based on real-time business intelligence
• Efficient and speedy customer service operations
• Reduction in infrastructure and staffing costs
• Increase in customer lifetime value