Elements to Consider in Your Next Software Evaluation



Senior editor

Parul Saxena

Chief editor

Last updated: January 17, 2019

Every business aims to work harder, smarter and faster throughout the year, which is why it is essential to routinely review your technologies. By doing so, you could potentially spot gaps in your operations or identify various ways to grow your company’s productivity and annual revenue.

To ensure your business dominates the marketplace in 2019 and beyond, here are some important elements to consider in your next software evaluation.

Factors to Consider While Doing Software Evaluation

1. User Friendliness

As your employees will be the primary users of your software, it’s important to request their feedback to learn more about a solution’s user-friendliness. If it is too slow or highly complex, it could be slowing your staff down, and there could be a simple, more effective alternative available that could help your team complete the same tasks at a faster rate.

2. Maturity

Many companies are turning to project management software or social media schedule to power their business. However, before signing up to a service, it’s an intelligent idea to learn more about its maturity level.

It’s always risky using a version 1.0 of any type of software, as it will still be in the developing stage. It’s worthwhile paying a little extra to enjoy an established software solution from a reputable brand.

3. Cybersecurity

While the internet has provided businesses with greater connectivity, productivity and profitability opportunities, it has also lead to more vulnerability. If you only have a traditional antivirus protecting your organization, you’re leaving your business open to a cyber attack, such as ransomware or spyware. Not only can malware infect your systems, but it could also potentially infiltrate your software and cause a data breach.

Every company is at risk and the number of cyber attacks is on the rise, as approximately 2 billion data records across the world were reportedly stolen due to cyber attacks in the first half of 2018 alone. Businesses must, therefore, protect their data with forward-thinking software and advanced security solutions, such as endpoint security from McAfee.

4. 24/7 Support

As your business will rely on a software solution to power your operations, technical support should be available upon request.

If a software company’s support team are not on-hand whenever you need them, you will not be able to resolve an issue and move forward with your business immediately. If your current software providers offer limited support, it might be time to change solutions to suit your company’s growing needs.

5. Agility

Regardless of whether you are looking for cloud software or a time management tool, you should select a partner who regularly updates and innovates their software, which can help your business to flourish.

For example, consider the following when choosing a software provider:

  • The servers they use
  • Manual/automatic updates
  • Use of the latest technologies (artificial intelligence or containers)
  • Scalability


Before you invest in a software solution, think about what you would like to gain from the technology, such as greater support, improved security, or a better price point. Once you know exactly what your business needs, you should then find and evaluate a perfect solution to match.

SoftwareSuggest empowers businesses to discover top business software and service partners. Our software experts list, review, compare and offer a free consultation to help businesses find the right software and service solutions as per their requirement. We have helped 500,000+ businesses get the right software and services globally. Get a free consultation today!

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