Modern Software in Healthcare: To Make Daily Operations Go Smoothly



Senior editor

Parul Saxena

Chief editor

Last updated: March 23, 2020

The modern tech craze is causing ripples across different industries. And the healthcare industry has not been spared of the ruthless onslaught. Healthcare IT acquisitions have been on the rise. In fact, the year 2017 alone saw about 43 acquisitions in healthcare ICT.

There is a big reason why hospitals would want to invest in hospital-management. They want to gain a competitive edge over competitors. They also want to meet governmental regulations.

How Modern Software in Healthcare Sector helping Hospitals

Here are some of the software in healthcare technologies that will help your hospitals to stay competitive:

1. A highly efficient EHR software system

EHR is one of the health technologies that have received more attention than any other hospital technology in healthcare. Why is it important? Linda Efferen, MD, a chief medical officer at South Nassau Communities Hospital in Oceanside, N.Y. feels that EHRs and other hospital technologies are the “glue” for the future of healthcare. Some of the reasons that make EHR technologies rock include:

  • Ease to track patient information 

EHR systems are platforms for communication. According to Dr. Efferen, as the patient moves from one location in healthcare to another location, it becomes easier to track key patient information. The system offers a better way to track all patient information across different healthcare facilities.

  • Helps in recruitment 

Your employees make the face of your business. Bob Hitchcock, MD, emergency department physician at Manatee Memorial Hospital feels that investing in EHRs will do your hospitals “favor in the recruitment of physicians.” Today, hospitals that have a simple, easy to use EHR software systems are much more successful when it comes to the recruitment of physicians.

Besides, physicians are becoming more and more tech-savvy. That means, according to Dr. Hitchock, there is a need for “dramatic increase of enlisting and promoting EHR systems at hospitals.” But, he insists, it has to be the right EHR. That way, the health professionals will be interacting with the hospital system every day, with every client.

2. Smart gadgets and applications 

The proliferation of smartphones, tablets and their applications has been one of the biggest events in the information technology worlds. Thanks to smartphones, we are experiencing the biggest cultural shifts in the hospital setting. These gadgets provide a wealth of information that physicals and clinicians need.

They do not only provide the information but also ensure that it’s is all within their fingertips when they need it. Besides, various apps meant for clinicians and physicians are coming up. These apps, according to Dr. Hitchock, “allow physicians more interaction in the patient care experience.”

  • For example, gadgets like the iPad carry countless apps that are popular with physicians and executives. These apps range from clinical presentations, medical Spanish, medical calculators, and the actual EHR systems.
  • Today, hospitals might choose to or not provide tablets and smartphones to their physicians and medical staff. However, hospitals still have to be aware of them. They also need to ensure that they are properly secured. Otherwise, they might be susceptible to data breaches that could harm their reputation. You know what that means.

3. Telehealth infrastructure

The technology of today is revolutionizing the way hospitals conduct their business. Today, it easier to administer health care services remotes via various telehealth tools. To achieve that, the hospital needs to establish connectivity – especially in rural areas. That is only possible by investing in telehealth tools.

“Hospitals have to be willing to take on collaborative telehealth tools of their own,” advices Steve Nitenson, RN, Ph.D., senior solutions architect for Perficient. Some of the tools hospitals are adopting to remain competitive in the telehealth ream include cameras, bi-directional video feed, TVs and wireless infrastructure.

4. Why legacy tools continue to be used

Despite the advances in EHR and modern hospital management software applications, healthcare is one of the few industries where the use of legacy tools is still prominent. This is primarily due to stringent government regulations with respect to data security and privacy. Email, for example, is not the flagbearer for HIPAA compliance given the way messages are stored and accessed over multiple devices with the help of POP3 and IMAP protocols. Consequently, the use of faxes is still significant in healthcare. HIPAA-compliant faxing solutions continue to be widely used among healthcare institutions for the relay of patient-related information among various stakeholders.

What are some of the advantages of using Telehealth tools?

  • Ability to help patients immediately 

One of the advantages your hospital can gain from telehealth technology is the ability to help your patients immediately while at the same time trimming down costs that have to do with acute-care admission. According to Dr. Niteson, “physicians and clinicians need to discuss consultations or referrals in real-time.”

They want to bring up a “Skype-way of communication,” he adds. “Physicians needing to discuss referrals or consultations in real-time want to bring up a Skype-way of communication,” Dr. Nitenson says. For you to treat your patients at home means you need to have collaborative tools in real-time or near real-time that help you.

  • Ability to care for the patients outside the costly inpatient environment

It’s all about cutting the costs these days. According to Efferen, patients should consider the idea of patient-centered homes and the strategies that go hand-in-hand with the technologies. These telehealth strategies should encompass both the short-term and long-term goals for your hospitals.

The goal is to help healthcare providers reach to patient’s home, exchange the required information for patient management and also provide care that is normally provided in an acute-care hospital setting.

4. Healthcare staffing management technology

Today, about 50% of expenditure on healthcare goes to offsetting staffing and labor costs. To prevent cost from spiraling out of control, you need to invest in a good staffing management technology. The system helps hospitals keep scheduling at an optimal state, and without sacrificing patient care.

5. Patient-friendly technologies

The reputation of your hospital affects the patient volumes. But, it’s how your hospital uses its technology to accommodate the patients and ease service delivery that increases the volumes of patients to your hospital. There is a fierce competition for patients in many markets.

But, it is the smart hospital that leverages IT that will impact the patient. Some of these technologies include central scheduling, human-assisted automated attendant systems, self-register kiosks, wireless connectivity, and online bill pay.

Bottom Line

It’s much easier to automate tasks in your hospital than to execute them manually. It frees up more time for you to handle other patients that need critical care. Again, it ensures that all the processes and functions run smoothly and efficiently. Thanks to upcoming hospital technologies, it becomes easier for hospitals to run different operations efficiently.

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