7 Reasons Why Clinic Management Software is Must for Clinics



Senior editor

Parul Saxena

Chief editor

Last updated: September 28, 2020

Update 07/06/2019: This post has been updated with an additional 7 Reasons Why Clinic Management Software is Must for Clinics.

Gone are the days when keeping patients’ records and maintaining appointment schedules was a herculean task at the clinics and hospitals involving various administrative and functional inefficiencies. The medical industry in India has welcomed Clinic Management Software with open arms. The advanced software technology has transformed the way the health industry worked in the earlier years.

Clinic management software offers innumerable services with their innovative and wide features. The competent software can keep the entire patient record including address, gender, age, drug sensitivity to various other records like lungs chart, heart chart, weight and height charts, and much more. It prints out prescriptions, patient records, billings, diagnostic reports, and other certificates. It maintains the accounting system, appointment schedules and also the stock of medicines.


Benefits of using a CMS (Clinic Management Software)

1. Paperless Record System

The basic advantage of using clinic software management is that it helps you get rid of all the manual paperwork. They are not only difficult to store and maintain but also prone to wear and tear. The software includes the module ‘electronic health records’ which maintain all the necessary documents and information in its system.

A few features of an effective electronic health record system,

  • Establishes effective clinical workflows
  • Removes the need for storing, managing, and retrieving bulky paper records
  • Gives you easier access to clinical data
  • Has the ability to gather and analyze patient data that enables outreach to a discrete group of populations

2. Easier and Quicker Access to Patient’s Records and Other Data

It’s vital for any healthcare provider to be able to track, store, and access patient’s medical records with ease. With the help of clinic software management, one can easily record, update and archive crucial patient data within the system for access at future encounters.

The system produces the record in the form of a flow sheet for each patient. You will find details like previous diagnoses, surgeries, chronic issues, test results, immunizations, and more on it. When needed, the doctor can have a glance at the entire history of the patient at the click of a button.

Moreover, it’s worth noting that some software offers its own charting module, while others integrate easily with third-party EMR/EHR solutions.

Looking for Hospital Management Software? Check out SoftwareSuggest’s list of the best hospital management software solutions.

3. Coordination Between Various Departments

With an integrated system of maintaining records, such software allows the doctors of various departments to coordinate with each other in order to assess a patient’s condition better. Additionally, the cloud-based system like practo, doc-engage, make it increasingly easier to collaborate.

We had tremendous feedback on this article: How cloud software competes with the offline software in this article.

4. Improved Efficiency

Clinic management system improves the general efficiency of the organization by automating the entire system. The software helps in streamlining every element of a healthcare center. Some of which includes recordkeeping, printing out prescriptions, charting, scheduling patients’ appointments, and billing functions. It also maintains accounts and inventory.

Automated process management saves time for medical staff to focus on more important tasks at hand. This increases their productivity and they find their job more fulfilling. As such the operating cost of the clinic is minimized and the efficiency of the staff is improved.

If you look at it another way, patients who receive quality care is also more likely to recommend it to their friends. This means more patients will result in more profits.

5. Patient Satisfaction

One of the most valuable features of clinic management software is scheduling. It means the patients don’t have to call and make appointments via telephone. They can book their own appointments online at any time of the day. They have 24/7 access to their portal. In fact, they can also cancel and reschedule appointments if they want.

Furthermore, the scheduling module sends out automated appointment reminders to the patients via email, text, and call so that they don’t miss it.

Moving on, the system also reduces the waiting time for patients at the clinics. The system tracks and manages the patient encounter before they even walk in the door. It then generates electronic intake forms for them to fill out prior to their visit. This helps in streamlining a patient’s hospital visit. Thus, it reduces wait times which is otherwise spent filling out forms in person.

The patients now receive hassle-free treatments at automated medical centers. The patients also do not have to worry about storing their prescriptions as they know that their data is stored at the doctor’s clinic. The clinic software can really prove to be useful for healthcare centers to increase patients’ satisfaction.

6. Accuracy

Electronic health records are error-free. It eliminates the chances of mistakes caused by humans hands as all the tasks are automated.

For instance, implementing clinic software does away with the chances of wrong treatment due to the wrong diagnosis. Furthermore, there are printed prescriptions that are easy-to-read. It reduces the chances of getting the wrong medicines due to illegible handwriting of the doctors.

Not only that, it’s the same case with medical billings. It is one of the important elements of healthcare centers. Clinic management system offers billing modules that reduce the stress of managing the revenue cycle process.

During the billing process, it can be difficult to keep track of everything that needs to be done. The module tracks insurance claim status and coordinates billing with insurance providers. This ensures that the claims are processed quickly and accurately.

Thus, this feature sees to it that both the patient and institution is on the same page about copays and deductibles.

7. Speedy Service

Clinic management system saves the time of writing prescriptions, calculating and making bills, filing and hunting for patient records and also maintaining appointment schedules. As such, doctors can pay more attention to their patients and give them speedy and better service.


To sum up, the clinic management system is the need of the hour. Amalgamating a VoIP phone system for Healthcare with clinic management system will yield fruitful results. Various advanced countries around the world have automated their medical industry with this solution, and Clinics and hospitals in India are fast adapting to the changes and implementing clinic management software for increased efficiency and improved service. Here you can check our popular article on the reason why you should upgrade clinic software.

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  1. Thank you for sharing such valuable information about the CMS platform and benefits. Now i am also thinking to use one , Can you suggest me which platform will be best for me?

  2. Thanks for posting this article, Really helpful to understand why we need technologies. Clinic management software really helps to save Doctors Time so they can focus on patient treatment more and also they can increase their productivity.

  3. I completely agree with you and clinic management software is important & must for clinics. As they reduce manual paperwork and reduce the chances of human error. So that agency can work on more productivity and patient care.

    Thanks for sharing the great post!


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