RedFlag Review: The Real-Time Mass Notification System for Groups of Any Size

SoftwareSuggest

SoftwareSuggest

Senior editor

Parul Saxena

Chief editor

Last updated: March 8, 2021

While we never expect to find ourselves in a crisis situation, emergencies never happen according to your schedule. They can occur at any time, anywhere. Therefore, the pivotal step any organization can take is to be proactive in informing and alerting people in the quickest way possible.

This is the case when you have vital information to send people in your organization, and time is of the essence. Whether you are running a medium-sized organization or a huge enterprise, relying solely on email is not a good strategy. Your staff might not always be focused on their inbox waiting for new emails to arrive. Likewise, only relying on phone calls to everyone in the organization is not feasible either. You require a robust multi-channel communication system that allows you to send messages allowing recipients to receive the information in the shortest time.

Whether we talk about a crisis, an emergency, or an internal communication system, for any type of organization, an effective means to notify employees or public is via RedFlag, a leading mass notification system.

RedFlag Offers You The Easiest Way To Send Real-Time Notifications

RedFlag is a simple, effective, and easy to use multi-channel mass notification system empowering you to deliver alerts and critical information to a group of people of any size, as well as, specific individuals. Write and simultaneously post the message immediately via email, SMS, voice, social media, intranet, signage, and other endpoints.

Salient Features of RedFlag

1. Two Way Chat

For a well-run organization, it is crucial to have a system that provides actionable insights. This can be critical to making informed business decisions. RedFlag’s Two Way Chat allows the management, employees, vendors, and other groups to send questions, comments, or concerns via text which are managed through an online platform.

With Two Way Chat in RedFlag, one can handle multiple conversations at the same time and also save them for future use.

2. Specific Messages to Individuals

The power of RedFlag is targeting the right people with the right message. Let’s say you want to share some critical information with a specific individual. Instead of choosing a group of individuals based on departments, location, job function, etc., you can select just a specific individual you want to message.

Specific Message to Individuals

3. Send Attachments

RedFlag is not limited to just sending and receiving alerts and messages. It enables you to send attachments with any of your messages. These documents can be of any type and size just by selecting a file from your tablet, computer, or smartphone, and uploading it to your RedFlag message. Your file will automatically get converted into an online PDF creating a link which will be inserted inside of your message. Your recipients will then be able to access and view the file on his or her computers or phones.

Prominent Benefits of RedFlag

1. Keep Everyone Updated and Connected

With RedFlag, you can send messages, alerts, warnings, or information to a small or large group and also to particular individuals. Your recipients can even personalize their preferred communication method to receive these messages. Moreover, they can respond to the received messages with Acknowledgement or Polling and also share any alerts or information they have with Two Way Chat.

2. Customizable Messages & Recipient Groups

You can customize recipients’ groups, target specific individuals, and engage in one-to-one conversation via RedFlag. It also lets you target messages based on various factors – job title, department, and even their location via geo-targeting capability. The recipients can respond to your messages in real-time allowing you to analyze feedback immediately such as using Acknowledgment so you can confirm when the recipients read a message.

Along with all these features, RedFlag allows you to track and audit all the notification-related activities from the Online Reports. It also aids you to view the message histories of the recipients.

3. Collect Recipient Data Easily

With the RedFlag Mass Notification system’s self-registration portal and text-to-join interface, you can easily collect people’s contact information and get in touch with them the way they prefer. Here, you can even upload the information that you already possess through third-party integration.

Collect Recepient Data

4. Quick Solution to Any Issues

It’s Two Way Chat enables the recipients to report any problems, ask questions, or solicit help whenever and wherever they want. Further, you can close the communication cycle much faster when the recipients reply to you.

5. Time-saving

When you are sending messages through RedFlag, you need to type only once and send that same message to various channels with just a single click through the online interface. As an alternative, you can even send direct messages from your Outlook allowing you to transform Outlook into a multi-channel communication system with RedFlag’s Add-in abilities. To make more informed and robust business decisions, you can collaborate with your business decision makers by integrating your conference bridge solution provider with RedFlag.

Its intuitive and user-friendly dashboard lets you add or manage users, groups, recipients, social media accounts, and message log from a single place. You can generate detailed reports as well as import data of the users from internal business systems and databases.

6. Enhance Productivity

With its multi-language support, it offers you the flexibility to send and receive messages in English, French, Spanish, and Portuguese. The Microsoft Office and Excel integration make the work more straightforward and more manageable. 

By sending messages instantly to a group of users of any segment or size, you can save a lot of time as compared to informing everyone in-person. RedFlag is also empowering you to send attachments along with your messages. This can be utterly important when you need to send policy documents or a presentation related to a meeting. You can also track the progress or value of your business with tools like polling.

7. Security

When crucial information is involved, safety is the foremost priority. RedFlag completely understands the security of your critical information and protects it. It keeps your data safe and secure with the help of the Microsoft Azure cloud.

Its two-factor authentication provides only the authorized users to access the system. You can set the user access controls to ensure world-class data security.

In addition to all these salient features, the beauty of RedFlag is its cost-effectiveness, i.e., requiring you to pay only for the features you use.

Leveraging the Potentials of RedFlag

With its myriad of features and high flexibility, RedFlag can be utilized in several ways. This includes:

  • Emergency Notification & Communication: Be proactive by reacting immediately in emergencies with RedFlag’s real-time and multi-channel communication management.
  • Informational Alerts: Keep your staff updated and connected by sending routine messages via email, SMS, voice call, social media, internet, and signage. 
  • Business Continuity Communication: Coordinate and restore essential business functions instantly in case of a crisis or emergency. 

Understanding How RedFlag Works

1. Broadcasting Messages

  • It begins by adding employees and creating personalized groups.
  • Next, you can type a message, set the delivery time, and select the group or employees you want to send the message.
  • You can send the message via email, SMS, voice call, social media, intranet, or any other endpoints
  • Ask your recipients to acknowledge or respond to your messages empowering you to analyze their replies and feedback in real-time.
  • Online Reports offer you the analytics, which helps you decide how to optimize future communications.

Broadcasting Messages

2. Employees’ Reporting

  • Whenever your employees spot an issue or concern, they can send a text to your number with Two Way Chat
  • Your designated personnel receive that message and can respond to the employee with further steps.
  • You can even send a group message as a follow up if necessary.

Employees Reporting

Whenever a critical situation arises, your organization must be prepared. You should be prompt in taking actions and informing your staff about any issues or emergency situations. Mass notification systems like RedFlag can help you achieve this goal. With RedFlag, you can get your message delivered quickly and easily. You can view more information about RedFlag on SoftwareSuggest’s RedFlag profile or by visiting the RedFlag webpage.

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