Top Open Source & Free Field Service Management Software

SoftwareSuggest

SoftwareSuggest

Senior editor

Parul Saxena

Chief editor

Last updated: February 8, 2021

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Want to keep your customers happy and increase the productivity of your field service experts? You need field service management software that can optimize and structure field management chores. And if you don’t want to invest money, you can opt for free field service management software.

In addition to free, if you are also looking for open-source software solutions that give you the freedom of customizing functionality, we have got it covered. So here we have compiled a list of free and open-source field service management software that deserves your attention. Have a look at these and deploy the one that meets your requirements.

1. Fergus

FergusWhether you are into plumbing, electrical, IT, or any other industry; Fergus is the answer to your field service management woes. It lets you manage service requests and your team with the utmost efficiency. Fergus is an ideal solution for small and medium-sized businesses.

 

Unique Features

  • Free life support, lifetime access to data, and free training programs
  • The track, manage and monitor service jobs
  • Consolidate, organize, and manage our team
  • Intelligent billing and invoicing
  • Automated scheduling and tracking

Free Version – Unlimited users, 10 jobs per month, 3 invoices per month, past 14-days of notes & history, and accounting software integration.

2. Loc8

Loc8Besides field service management solution, Loc8 also serves as task management software. Owing to its wide range of features, more than 8,000 businesses trust Loc8. The web portal and the mobile app have an intuitive interface that enables seamless handling of operations.

Unique Features

  • Automated jobs & scheduling
  • Quoting & invoicing
  • Asset management & maintenance
  • Third-party app integrations

Free Version – Loc8 Lite offers limited Jobs & scheduling features. 3rd party integration via API is available.

3. Reachout

ReachOut

You can reach out to ReachOut free field service management software if you are looking for a simple yet efficient software solution. If you have a small team, you can opt for the free version that offers plenty of features to keep you going. ReachOut is an award-winning solution that has a special emphasis on work orders and customer requests. It has components of attendance management software as well.

Unique Features

  • A cloud-based solution, centralized dashboard, Kanban methodology
  • End-to-end tracking of work orders
  • Mobile apps functional in offline mode as well
  • No programming knowledge required
  • Secure and centralized functioning

Free Version – Basic support, 3 users, 3 GB storage, unlimited users, unlimited work orders, unlimited reporting.

Looking for Field Service Management Software? Check out SoftwareSuggest’s list of the best field service management software solutions.

4. Hydra OMS

Hydra OMS

Hydra OMS is a classic example of open-source field service management software, capable of automating and managing thousands of order/service requests simultaneously. You can configure it as per your requirements and scale it up to meet your business needs.

Unique Features

  • BPM Engine powers business process models as per SLA documentation
  • Process Execution Wizard simplifies the job of field experts
  • Seamless integration with third-party apps and software extends Hydra OMS’s functionality
  • Access to API and complete documentation

Free Version – Offers everything except Support. You can purchase Support services.

5. ServiceTrade

ServiceTradeServiceTrade believes businesses are built on customer relationships. This is what makes them a preferred choice amongst businesses that render field management services. Customer-centric functioning of ServiceTrade field force automation software is the highlight of this product.

Unique Features

  • Customer engagement with real-time status, job history, online reviews, media sharing, etc
  • Smart scheduling, digitized documents, real-time job reporting, etc
  • A cloud-based, centralized solution
  • Fully functional mobile app for smartphones and tablets

Free Version – 20 jobs per month, unlimited quotes, support documentation, at least 1 technician necessary to sign up for the free plan.

6. OTRS Community Edition

OTRS stands for Open Ticket Request System (OTRS). With more than 170,000 installations, it is one of the most successful free field service management software available right now. The open-source aspect ensures beefed up security and flexibility, owing to the contribution of the manufacturer and more than 5,000 active community members.

Unique Features

  • OTRS process templates for managing workflows
  • Intelligent resource management
  • Available in more than 38 languages
  • Extensive knowledge base with detailed instructions

Free Version – OTRS Community Edition contains features and functionality of OTRS Business Solution. However, these are available for the public after a few years of the paid software versions release.

7. FieldWire

FieldWire

FieldWire is an exclusive field management solution meant for the construction industry, powering more than 3,00,000 job sites around the world. The software promotes efficient coordination, tracking, completion of tasks, and risk management. FieldWire is an enterprise-level field management platform to manage your construction project successfully.

Unique Features

  • Real-time communication and notifications
  • Complete digitization of documents and job cards
  • Compatible with iOS, Android, and Windows
  • Record and edit markups and as-builts

Free Version – Up to 5 users, 250 job sheets, 3 projects, instant messaging, file sharing, task management.

8. TASKER

TASKERWhether you are into healthcare, IT, cleaning services, HVAC, or any other industry; TASKER has the ability to handle all types of field service chores with extraordinary competence. The real-time data synchronization ensures everyone is in the loop, whether its managers, technicians or customers.

Unique Features

  • Works in online as well as offline mode
  • Route planning, tracking, navigation, task scheduling
  • Real-time task assessment, inventory monitoring, and notifications
  • Integration with other management systems

Free Version – 1-3 users, 1 GB storage for 1 license, standard data backup, technical support takes up to 24 hours to respond.

9. Taskaim

TaskAim

Are you a cleaning service provider struggling with field management? No worries, TaskAim free field service management software is here to assist you with tasks like job scheduling, dispatching, tracking progress, quoting and invoicing, and so on.

 

Unique Features

  • Integrates with booking calendars
  • Zone-based scheduling and dispatching
  • Cloud-based deployment facilitates real-time solutions
  • One-click billing

Free Version – for a company size of 1-3 people, costs $0.99 per transaction, customer management, service requests, job scheduling, mobile access, invoice and payment tracking, training, and support.

Is your field service management up to the mark?

Delight your customers with on-time and splendid services with the help of open source or free field service management software. If you are a small company, the free versions will offer enough features to manage field service affairs. Further, owing to open-source nature, you always have the option of configuring these solutions as per your requirements. Assess your organization needs and finalize the software that provides you maximum benefits.

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